Cupid AU Review
Good for flirting & serious relationshipsEasy registration & affordable prices
Broadcast flirts to multiple users
Swipe through Like Gallery
Stay organized with My Favourites
Pros & Cons
- Easy site registration
- Very low cost plans available
- Range of useful features
- Users report difficult cancelling process
- Complaints about fake profiles
- Limited support online
Plans & Pricing
A basic Cupid.com membership is free. Premium plan features include unlimited chats, access to larger photos, additional “Looking For” info, extended search options, premium support, and the option to share photos and videos in chats.
(Note: prices below are inclusive of a 30% discount, which is seemingly always available. Cupid.com frequently offers and aggressively promotes discounts. Additionally, although the platform doesn’t appear to advertise a Money Back Guarantee, it offers a Satisfaction Guarantee that allows users who are unhappy with the service to request a free trial of the company’s other dating services.)
1 Day
The 1 day plan offers all premium features and costs $1.69 per day.
3 Day Trial
The 3 day plan offers all premium features and costs $1.39 per day.
1 Month
The 1 month plan offers all premium features and costs $1.09 per day.
3 Months
The 3 month plan offers all premium features and costs $0.89 per day.
6 Months
The 6 month plan offers all premium features and costs $0.59 per day.
Overview
Cupid.com promotes itself as a versatile online dating platform that allows singles to find partners in their area, whether they’re interested in long-term romance, casual flirting, or any other type of dating relationship.
Ease of Use
Registration Process
Creating a free account on Cupid.com simply involves providing your gender and the gender you’re interested in (i.e. “man interested in women”), email address, zip code, and password. Once you’ve confirmed your email address, you can upload photos, write a 140-character message/bio, specify your age, change your username, and begin browsing potential matches.
Profile Set-up
With a free account, Cupid.com allows users to provide certain basic details about themselves, such as their eye colour, body type, whether they drink, what their income is, etc.
Notification Settings
Cupid.com gives users a range of options for receiving notifications. They can opt to receive notifications for new likes, new matches, new messages, new profile views, new photo requests, additional info requests, responses to requests for more info, responses to requests for photos, new photo messages, and new member messages. Along with on-site notifications, users can also choose to receive email, SMS, and/or push notifications for member matches, special offers from partner sites, personal alerts, site offers, admin alerts, and any other on-site notifications.
Messaging
Cupid.com uses a traditional chat-based messaging format. Users who upgrade to premium plans can also send pictures via chat.
Navigation
Navigating Cupid.com is a fairly straightforward process. The home page displays the main profile photos of matches in your area, along with their names and ages. You can “like” or initiate chats with matches by hovering over their photos and choosing either option. If you click on a profile picture, you can see more info, and request that a user add information they haven’t opted to include, such as eye colour, income, etc. Premium users can also see more/expanded photos.
Filters
Cupid.com allows users to filter or sort their matches based on various standard factors. These include age, sexual orientation, ethnicity, location, body type, piercings, tattoos, and eye colour. Users can also choose to see all matches, matches who are currently online, or new users. They can sort matches by popularity, last activity, distance, or age.
Special Features
Cupid.com offers a few unique features, such as:
Flirtcasts
Flirtcasts allow users to reach out to several potential matches at once with “flirty messages” they broadcast to multiple users.
Like Gallery
The Like Gallery feature mimics the popular Tinder format by letting you quickly indicate whether you’re interested in individual users. It also lets you see which users have “liked” your profile, and which users you’ve matched with (in that both of you have indicated interest in each other via mutual “likes”).
My Favourites
As with the above feature, My Favourites helps you organise your list of potentially interesting users by letting you keep all your “Favourite” profiles on one dashboard.
Photo Deletion
This may qualify as a special feature for users who’ve had the unpleasant experience of seeing distasteful or offensive photos on other dating sites. When you add photos to your profile on Cupid.com, a disclaimer lets you know that the platform’s owners will remove any photos that are found to breach certain standards. This theoretically limits your chances of coming across photos you don’t wish to see. Additionally, because only users with premium accounts can send photos in messages, you may not have to worry as much about receiving unwanted photos from other users during chats.
Safe Mode
Cupid.com offers three Safe Mode options. If you turn Safe Mode off entirely, all members of the platform can contact you. If you turn on Basic Safe Mode, you can view and contact all members, except those whose accounts have been deemed suspicious. With the Full Safe Mode option, only Verified Members can contact you.
Account Promotion
Cupid.com offers a “Promote my account” feature designed to help users find matches even when they aren’t actively using the platform. It does so by sending promotional messages about new matches and adding them to your Favourites list.
However, it’s worth noting that this feature appears to be turned on by default. Thus, some users may find they receive spammy or excessive messages without knowing why.
Features
- Instant Messages
- Mobile App
- Video Chat
- Voice Message
- Match service
Site Safety
Along with the safety features mentioned above, Cupid.com offers an overview of their privacy policy, safety filters, and a list of recommended safe dating tips.
Customer support
Cupid.com doesn’t actively promote its support features and they are pretty basic. There is no FAQ section and live chat support is only available to paid members of the site. There is no direct email support, but you can contact customer support via a ticketing system. They also have a toll-free number.
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24/7 Help & Support
Users can send messages to the Help & Support team at any time, but premium members have access to more responsive support. -
Phone Support
Phone support is available via a free helpline. -
Live Online Chat
Live chat is not available to free users. -
Email
Users send questions via an on-site form.
Final Word
Cupid.com once had a strong reputation as a generally reliable online dating platform. However, upon signing up, users are immediately bombarded with messages from apparently fake profiles. Others who’ve reviewed the site on consumer forums report similar experiences, and several complain that unsubscribing from premium plans is challenging, as it requires a phone call and a lot of patience.
The welcome copy on the registration page is also repetitive, poorly-worded, and rife with grammatical errors. This is common among scam sites across various industries. That being said, the site is good for its easy registration, low-cost plans, and the ability to sign up for just one day at a time before deciding you really want to commit to a longer subscription period.