eharmony Review

flag Highly trusted with thorough sign-up
  • Meet people of all ages, races & religions
  • "eharmony guarantee" meaningful connections
  • Risk-free trial and no long-term contracts
  • Be a featured match for 24 hours to get more matches.
GOOD FOR
Long-Term Relationships
Support
9.5 /10
MONEY BACK
Cancel options under 3 days
slider-image
  • author: Melissa Schreiber
  • 24.07.18
  • Comments
  • Advertiser Disclosure

    Advertiser Disclosure

    This website is an independent comparison site that aims to help consumers find the most suitable product for their needs. We are able to maintain a free, high-quality service by charging an advertising fee to featured brands whenever a user completes a purchase. These advertising fees might impact the placement of the brands on this page and combined with the conversion rates might impact the scoring as well which are further based on a combination of review findings, user experience and product popularity. For more information please review our how we rate page. We make best effort to present up-to-date information; however, we do not compare or include all service providers in the market.

Rating

  • Price
    8.5 /10
  • Features
    9 /10
  • Ease of Use
    9 /10
  • Help and Support
    9.5 /10

Overview

Founded in 2000, eharmony has taken the online dating world by storm with its fresh and innovative and its focus on finding members their perfect match. Its entire concept of matchmaking is formulated around their expert patented compatibility matching system, which is based on 35 years of marriage counseling and relationship research. Figures show that thousands of people take the acclaimed eharmony questionnaire every single day. More figures show that in America alone, an average of 438 people a day get married after embarking on the eharmony route (according to a 2012 U.S. survey conducted for eharmony by Harris Interactive®).

Plans & Pricing

eharmony offers the following choices for a subscription:

Standard subscription

Register for 12 months ($21.95 per month), 6 months ($36.95 per month) or 3 months ($58.95 per month). You can send and receive unlimited messages, see who has viewed you and browse matches outside your preferences.

Premium subscription

When it comes to the premium subscription, you will have to pay $29.95 per month for a 12-month plan, $46.95 a month for a 6-month plan, and $70.95 per month for a 3-month plan. All of the standard subscription features are included along with anonymous browsing, being a featured match for 24 hours and premium support.

Standard
$21.95/mo.
Premium
$29.95/mo.

Ease of Use

Virtual tour

eharmony’s virtual tour shows you what to expect as a member of this online dating site, from registration to interacting with other members on the site.

Registration process

The registration process isn’t quick, but it is fun! First, you’ll enter your email and create a password & username. Then you’ll answer a series of basic questions about yourself (age, location, kids, etc.).

Profile set-up

The registration process will throw you right into setting up your profile, so be ready with your “about me”‘ section. You’ll then answer some questions about what you’re looking for in a match (distance, age, etc.). Next, you’ll complete a compatibility test to help you find your perfect match. Then upload a photo and you’re ready to pick your paid subscription plan. Set aside about 30 minutes for this whole process.

Notification settings

Enter the “account settings” tab where you can choose which notifications you’d like to receive, from newsletters to notifications when you receive a new message or match.

Approved photos

Photo guidelines are pretty straight forward: no nudity, no vulgarity, no weapons, and no racially aggressive photos. Just be responsible and your photos will be approved.

Messaging

Once you’ve uploaded your photo, sending a message or a smile is very straight forward, and messaging includes read receipts.

Browse members

A simple interface allows you to browse members based on filters such as location, gender, age, and even more detailed filters such as eye color and ethnicity. You can also browse anonymously with the premium subscription.

Special Features

Icebreakers

One of eharmony’s special features is the Icebreaker. You may be familiar with doing icebreaker games at summer camp or even as part of a professional workshop. Icebreakers are designed to “break the ice” so that people get to know each other and feel more comfortable with chatting. eharmony’s Icebreakers (also known as Q&A) are essentially quick messages that you can send to another member who you’re interested in. They are already written for you, so you can avoid the sometimes overwhelming task of thinking up a perfect first message yourself! This feature is accessible to both paying and non-paying members.

What If?

The What If feature available on eharmony’s site allows you to see some additional members beyond your provided matches. Send a smile to these users to turn them into matches and get chatting.

 

 

Site Safety

Safe Dating

Scroll to the bottom of any page on eharmony.com where you’ll find the ‘Safety Tips’ section, which is extremely comprehensive. It includes 3 video clips which cover safe online dating habits, as well as, safe ‘in person’ dating tips.

Block Members

Creepy user? Simply block them and they will not be able to contact you or view your profile.

 

Verification

With the data that eharmony collects from its users, they’ve been known to shut down accounts if the member is legally married, if their personal information doesn’t match public information, and if they violate the terms of service in any way.

Data Collection

There is an ‘opt out’ option in terms of eharmony storing your data.

Pros & Cons

  • Anonymous browsing
  • Be a featured match for 24 hours
  • Can choose between 3, 6 and 12 month plans
  • Unlimited message sending and receiving
  • Can search outside your preferences
  • No 24/7 customer support over the phone

Customer support

Overall, eharmony has gone out of their way to provide answers to your common and not so common questions either by FAQ-style pages, 24/7 email support, and a phone-helpline. It’s safe to say that eharmony has some of the most responsive and helpful customer support in the world of dating.

  • 24/7 Help & Support
    Email support is available 24/7.
  • Phone Support
    Customer Service is available over the phone during business hours.
  • Email
    There is an email messaging system is built into eharmony’s interface for members only.
  • Video Tutorials
    The site offers virtual tours for the public and members.
  • FAQ
    There are collections of commonly asked questions filed under category tabs like 'mobile' or 'subscriptions'.
  • Blog
    The company's blog, “Love and Harmony”, is full of expert advice and tips to help you date better and find love more easily. There is even an 'ask an expert' portal where your question might be selected and answered on their podcast called “The Love Show”.

Final Word

eharmony has grown into one of the largest dating sites on the web since they started back in 2000. With a detailed registration process paving the way, eharmony is proud to be responsible for thousands of meaningful connections each month.

Melissa Schreiber
author

Melissa is a lover of love, writing, and pretty things. A hopeless romantic, she lives her life as if she’s in a romcom and believes that sometimes you need to actively find your destiny instead of waiting for it to find you. An experienced online dater, Melissa understands how dating sites are the modern day matchmakers.

User Reviews

If you have experience with the product above leave your feedback below. We'd love to hear what you think.
Your information will be handled as detailed in our Privacy Policy
Filter
1 - 5
No matching reviews found.
Write a review
Contact Us

Our goal is to provide answers to all of your questions so you can make a confident purchasing decision. We welcome your feedback, so please email us at service@ top5-datingsites.com with suggestions and questions. We’d love to hear from you!

Your information will be handled as detailed in our Privacy Policy