eharmony Review

flag Highly trusted with thorough sign-up
  • Meet people of all ages, races & religions

  • Contracts available for 6-24 months

  • Video dating available

  • Be a featured match for 24 hours to get more matches.

Pros & Cons

  • Anonymous browsing
  • Be a 24 hour featured match
  • Choice of 6,12, or 24 month plans
  • Unlimited messages
  • Can search outside your preferences
  • No 24/7 phone support

Plans & Pricing

eharmony offers the following choices for a subscription:

6 months

A 6 month subscription costs $69.90/month.

12 months

A 12 month subscription costs $45.90/month.

24 months

A 24 month subscription costs $35.90/month.

You can send and receive unlimited messages, see who has viewed you and browse matches outside your preferences.

 

6 months
$69.90/mo.
12 months
$45.90/mo.
24 months
$35.90/mo.

Overview

Founded in 2000, eharmony has taken the online dating world by storm with its fresh and innovative and its focus on finding members their perfect match. Its entire concept of matchmaking is formulated around their expert patented compatibility matching system, which is based on 35 years of marriage counseling and relationship research. Figures show that thousands of people take the acclaimed eharmony questionnaire every single day. More figures show that in America alone, an average of 438 people a day get married after embarking on the eharmony route (according to a 2012 U.S. survey conducted for eharmony by Harris Interactive®).

Rating

  • "Price"
    8.5 /10
  • "Features"
    9 /10
  • "Ease of Use"
    9 /10
  • "Help and Support"
    9.5 /10

Ease of Use

Virtual tour

eharmony’s virtual tour shows you what to expect as a member of this online dating site, from registration to interacting with other members on the site.

Registration process

The registration process isn’t quick, but it is fun! First, you’ll enter your email and create a password & username. Then you’ll answer a series of basic questions about yourself (age, location, kids, etc.). Whereas eharmony used to be only for those seeing heterosexual relationships (the brand had a separate site, Compatible Partners, for same-sex relationships), now it supports same-sex matches as well. Simply input your preference during the registration process.

Profile set-up

The registration process will throw you right into setting up your profile, so be ready with your “about me”‘ section. You’ll then answer some questions about what you’re looking for in a match (distance, age, etc.). Next, you’ll complete a compatibility test to help you find your perfect match. Then upload a photo and you’re ready to pick your paid subscription plan. Set aside about 30 minutes for this whole process.

Notification settings

Enter the “account settings” tab where you can choose which notifications you’d like to receive, from newsletters to notifications when you receive a new message or match.

Approved photos

Photo guidelines are pretty straight forward: no nudity, no vulgarity, no weapons, and no racially aggressive photos. Just be responsible and your photos will be approved.

Messaging

Once you’ve uploaded your photo, sending a message or a smile is very straight forward, and messaging includes read receipts.

Browse members

A simple interface allows you to browse members based on filters such as location, gender, age, and even more detailed filters such as eye color and ethnicity. You can also browse anonymously with the premium subscription.

Special Features

Icebreakers

One of eharmony’s special features is the Icebreaker. You may be familiar with doing icebreaker games at summer camp or even as part of a professional workshop. Icebreakers are designed to “break the ice” so that people get to know each other and feel more comfortable with chatting. eharmony’s Icebreakers (also known as Q&A) are essentially quick messages that you can send to another member who you’re interested in. They are already written for you, so you can avoid the sometimes overwhelming task of thinking up a perfect first message yourself! This feature is accessible to both paying and non-paying members.

Features

  • Instant Messages
  • Email
  • Mobile App
  • Video Chat
  • Voice Message
  • Match service

What If?

The What If feature available on eharmony’s site allows you to see some additional members beyond your provided matches. Send a smile to these users to turn them into matches and get chatting.

Site Safety

Safe Dating

Scroll to the bottom of any page on eharmony.com where you’ll find the ‘Safety Tips’ section, which is extremely comprehensive. It includes 3 video clips which cover safe online dating habits, as well as, safe ‘in person’ dating tips.

Block Members

Creepy user? Simply block them and they will not be able to contact you or view your profile.

Verification

With the data that eharmony collects from its users, they’ve been known to shut down accounts if the member is legally married, if their personal information doesn’t match public information, and if they violate the terms of service in any way.

Data Collection

There is an ‘opt out’ option in terms of eharmony storing your data.

Customer support

Overall, eharmony has gone out of their way to provide answers to your common and not so common questions either by FAQ-style pages, 24/7 email support, and a phone-helpline. It’s safe to say that eharmony has some of the most responsive and helpful customer support in the world of dating.

  • 24/7 Help & Support
    Email support is available 24/7.
  • Phone Support
    Customer Service is available over the phone during business hours.
  • Email
    There is an email messaging system is built into eharmony’s interface for members only.
  • Video Tutorials
    The site offers virtual tours for the public and members.
  • FAQ
    There are collections of commonly asked questions filed under category tabs like 'mobile' or 'subscriptions'.
  • Blog
    The company's blog, “Love and Harmony”, is full of expert advice and tips to help you date better and find love more easily. There is even an 'ask an expert' portal where your question might be selected and answered on their podcast called “The Love Show”.

Final Word

eharmony has grown into one of the largest dating sites on the web since they started back in 2000. With a detailed registration process paving the way, eharmony is proud to be responsible for thousands of meaningful connections each month.

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This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website. These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Melissa
Melissa Schreiber
author

Melissa is a lover of love, writing, and pretty things. A hopeless romantic, she lives her life as if she’s in a romcom and believes that sometimes you need to actively find your destiny instead of waiting for it to find you. An experienced online dater, Melissa understands how dating sites are the modern day matchmakers.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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Questions & Answers

Guest
Kathy Jakuben

When I state that I want to meet people from my county only, is that what you will provide? I don’t want to meet people from far away because I can’t drive long distances.

answer
You can specify the distance on eharmony to filter your matches. However, occasionally eharmony may send you a match that falls a bit outside your criteria if they think it will be a great match based on your personality profiles.
Guest
Cedrick

Can you send messages with an eharmony Basic Membership?

answer
You can send and receive Smiles, Icebreakers, and Greetings. You can also reply to a first message. For unlimited messaging, choose the Premium Membership.
Guest
Nicole

Is there a free membership option with eharmony?

Guest
Rodney

Are there fake profiles on eharmony?

answer
Eharmony closes accounts where they believe there has been a misrepresentation in name, age, and more. You can also report matches from their profile page or from within your messages. 
Guest
lauren rizzo

I am over 65 and a widow…because i feel young for my age and like to stay active i would only be interested in men who feel the same & have a zest for life. I am hesitant about joining as i have never be on anything like this before and do not want to be matched with men that are alot older an inactive.

answer
eHarmony takes your preferences into consideration when matching you. You can create your profile for free and get an idea of who is available.  Then, when you're ready to communicate with someone, you can pay for a subscription.
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