Pros & Cons
- Pause profile without deleting
- Browse anonymously with Go Invisible
- Option to allow only users you message to see your profile
- Often pestered to "buy coins"
- No 24/7 customer support
Plans & Pricing
The following premium plans are available:
The 6 months package costs $12.49 per month and comes with all the premium features.
The 3 months package costs $19.95 per month and includes all the premium features.
You can also get all premium features for a month; it costs $29.95 per month.
Zoosk is the go-to place for quality dates with real people all around the world who are looking to find the person and relationship that’s right for them.
Ease of Use
Register with your basic information: username, password, email, age, gender, and sexual orientation. Alternatively, you can simply sign up with your Facebook account. You’ll then enter your location and upload a photo. Finally, answer a few questions about yourself, your education, your height, etc. All that’s left to do is receive a confirmation email and you’re in.
Most of your profile is created during registration, with most of the info you’ve filled out being displayed on your profile. All that’s left to do is create a headline and fill out a description of yourself (minimum 100 characters). You’ll also be prompted to answer a couple fun, but optional, questions to be displayed on your profile like “what’s your ideal first date”. After you’re done with all the typing, upload your profile photo and you’re all set.
Easily customize which notifications you receive by going to ‘settings’ and choosing which notifications you’d like to see.
Zoosk’s messaging system is just like any other online message system, allowing you to communicate freely with other members. You can also upgrade to ‘premium messaging’, which allows non-members to contact you and allows you to respond.
You can specify the kind of person that is allowed to contact you with message filters like country, age, distance, photos, and more.
Members that match your criteria will show up on your home screen one at a time. Click on their photo to message them right away or use the ‘smile’ and ‘heart’ emoji to interact. Not interested? Click ‘next’ to see another match.
You can browse the member database using simple filters like age and location to pick and choose profiles that catch your eye. Click ‘advanced search’ to narrow your matches down with ethnicity, religion, and more specific qualities.
When it comes to special features, Zoosk makes your journey towards finding a suitable romantic partner a lot easier.
- Instant Messages
- Mobile App
- Video Chat
- Voice Message
- Match service
This feature allows you to browse various profiles with a high match potential, according to Zoosk’s Behavioral Matchmaking™. The best thing about Carousel is that it learns your moves and understands your preferences and suggests better matches each time.
Those who are looking for a more serious relationship will certainly appreciate Zoosk’s SmartPick™. Dedicated to providing a professional service and to help you find love online, Zoosk pays attention to your actions. Taking everything you do while on the site into consideration, SmartPick™ sends you suggestions of potential matches every day. If you and your match both click the ‘like’ button, you will be formally introduced.
Zoosk also offers a mobile app that brings their online dating services right to your fingertips, making it easier for you to get in touch with people and find love even when you are on the go.
Zoosk’s patent-pending Photo Verification allows members to verify that their photos really look like them. After you choose to verify your photo, you’ll be prompted by Zoosk’s system to record and submit a “video selfie”, basically a video that captures your face from several different angles. Moderators for the site will then compare the video with your photo, and if you’re approved, you’ll get a badge added to your profile. Don’t worry about that “video selfie”, it’ll stay private so no one else will see it. This exciting feature brings newfound levels of transparency to the online dating experience, which helps increase trust between online daters and first date satisfaction.
Hide & seek
With an upgraded membership, the ‘hide & seek’ function allows you to hide your profile so that only people who you message can see you. ‘Sneak’ your profile so that you can browse without a trace. Finally, ‘seek’ keeps your profile the same as regular members where other people see that you’ve viewed their profile.
With Zoosk coins, you can purchase this feature which allows you to browse member profiles without a trace for 30 minutes.
Report a profile
Harassment, underage, scammers, or suspected catfish? You can report these profiles to Zoosk and they will manually investigate the user’s profile.
Pause your profile
If you need to take a break, you can pause your profile without deleting your message history or information. Resume when you’re ready.
Report & block
See an inappropriate image or suspect a fake profile? Look for the 3 little dots in the bottom right-hand corner of someone’s profile and you can report & block them at the same time.
Check out Zoosk’s blog where they have a section dedicated to dating safety, tips, and advice.
Zoosk makes no promises on how long they take to respond to emails, but the helpline should put you in contact with a customer service representative ASAP.
They seem to rely heavily on their FAQ page and less on their human-to-human customer service. You can reach their customer support service via phone during regular business hours. The saving grace, however, is that Zoosk is very straightforward when it comes to usage, which decreases the volume of issues that users might face.
Phone SupportZoosk has a phone number for customer service.
FAQThe FAQ section is possibly one of the most helpful and clear FAQ sections compared to other online dating sites.
BlogThe blog features plenty of success stories of happily matched couples!
Zoosk has been helping singles to find their person, and enjoy the experience, for 13 years. Available worldwide and 25 languages, Zoosk makes dating more fun, safer and easier for everyone, every day.