Zoosk Review
Offers fun & free virtual dating experiences
#1 choice for compatible singles of all ages
Easy browsing and communication features
3 million messages sent daily
Unique SmartPick behavioral matchmaking
Pros & Cons
- Pause profile without deleting
- Browse anonymously with Go Invisible
- Option to allow only users you message to see your profile
- Often pestered to "buy coins"
- No 24/7 customer support
Plans & Pricing
The following premium plans are available:
6 months
The 6 months package costs $12.49 per month and comes with all the premium features.
3 months
The 3 months package costs $19.95 per month and includes all the premium features.
1 month
You can also get all premium features for a month; it costs $29.95 per month.
Overview
Zoosk is the go-to place for quality dates with real people all around the world who are looking to find the person and relationship that’s right for them.
Ease of Use
Registration process
Register with your basic information: username, password, email, age, gender, and sexual orientation. Alternatively, you can simply sign up with your Facebook account. You’ll then enter your location and upload a photo. Finally, answer a few questions about yourself, your education, your height, etc. All that’s left to do is receive a confirmation email and you’re in.
Profile set-up
Most of your profile is created during registration, with most of the info you’ve filled out being displayed on your profile. All that’s left to do is create a headline and fill out a description of yourself (minimum 100 characters). You’ll also be prompted to answer a couple fun, but optional, questions to be displayed on your profile like “what’s your ideal first date”. After you’re done with all the typing, upload your profile photo and you’re all set.
Notification settings
Easily customize which notifications you receive by going to ‘settings’ and choosing which notifications you’d like to see.
Messaging
Zoosk’s messaging system is just like any other online message system, allowing you to communicate freely with other members. You can also upgrade to ‘premium messaging’, which allows non-members to contact you and allows you to respond.
Message filters
You can specify the kind of person that is allowed to contact you with message filters like country, age, distance, photos, and more.
Daily matches
Members that match your criteria will show up on your home screen one at a time. Click on their photo to message them right away or use the ‘smile’ and ‘heart’ emoji to interact. Not interested? Click ‘next’ to see another match.
Member search
You can browse the member database using simple filters like age and location to pick and choose profiles that catch your eye. Click ‘advanced search’ to narrow your matches down with ethnicity, religion, and more specific qualities.
Special Features
When it comes to special features, Zoosk makes your journey towards finding a suitable romantic partner a lot easier.
Features
- Instant Messages
- Mobile App
- Video Chat
- Voice Message
- Match service
Carousel feature
This feature allows you to browse various profiles with a high match potential, according to Zoosk’s Behavioral Matchmaking™. The best thing about Carousel is that it learns your moves and understands your preferences and suggests better matches each time.
Zoosk’s SmartPick™
Those who are looking for a more serious relationship will certainly appreciate Zoosk’s SmartPick™. Dedicated to providing a professional service and helping you find love online, Zoosk pays attention to your actions. Taking everything you do while on the site into consideration, SmartPick™ sends you suggestions of potential matches every day. If you and your match both click the ‘like’ button, you will be formally introduced.
Mobile App
Zoosk also offers a mobile app that brings their online dating services right to your fingertips, making it easier for you to get in touch with people and find love even when you are on the go.
Photo Verification
Zoosk’s patent-pending Photo Verification allows members to verify that their photos really look like them. After you choose to verify your photo, you’ll be prompted by Zoosk’s system to record and submit a “video selfie”, basically a video that captures your face from several different angles. Moderators for the site will then compare the video with your photo, and if you’re approved, you’ll get a badge added to your profile. Don’t worry about that “video selfie”, it’ll stay private so no one else will see it. This exciting feature brings newfound levels of transparency to the online dating experience, which helps increase trust between online daters and first date satisfaction.
Site Safety
Hide & seek
With an upgraded membership, the ‘hide & seek’ function allows you to hide your profile so that only people who you message can see you. ‘Sneak’ your profile so that you can browse without a trace. Finally, ‘seek’ keeps your profile the same as regular members where other people see that you’ve viewed their profile.
Go invisible
With Zoosk coins, you can purchase this feature which allows you to browse member profiles without a trace for 30 minutes.
Report a profile
Harassment, underage, scammers, or suspected catfish? You can report these profiles to Zoosk and they will manually investigate the user’s profile.
Pause your profile
If you need to take a break, you can pause your profile without deleting your message history or information. Resume when you’re ready.
Report & block
See an inappropriate image or suspect a fake profile? Look for the 3 little dots in the bottom right-hand corner of someone’s profile and you can report & block them at the same time.
Dating safety
Check out Zoosk’s blog where they have a section dedicated to dating safety, tips, and advice.
Customer support
Zoosk makes no promises on how long they take to respond to emails, but the helpline should put you in contact with a customer service representative ASAP.
They seem to rely heavily on their FAQ page and less on their human-to-human customer service. You can reach their customer support service via phone during regular business hours. The saving grace, however, is that Zoosk is very straightforward when it comes to usage, which decreases the volume of issues that users might face.
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Phone Support
Zoosk has a phone number for customer service. -
Email
Customer service staff can be reached via email. -
FAQ
The FAQ section is possibly one of the most helpful and clear FAQ sections compared to other online dating sites. -
Blog
The blog features plenty of success stories of happily matched couples!
Final Word
Zoosk has been helping singles to find their person, and enjoy the experience, for 13 years. Available worldwide and 25 languages, Zoosk makes dating more fun, safer and easier for everyone, every day.
Leave a comment
Join the discussion by writing a question or comment in the form below.
Leave a comment
Join the discussion by writing a question or comment in the form below.
I am a 55 year old female, never married, but had been in a long term relationship that was not in my favor so I had to let it go. I would love to get married one day – to share the rest of my life with a God fearing, fun loving responsible Christian man. English is my only language, never smoked, do not drink alcohol. I’m looking to meet that special man with the same common values.
If I decide to get a 3 month description, will you automatically take it down after the 3 month period with no other charges to my CC. How easy is it to cancel my prescription? Am I going to have to buy coins for a set amount then having to buy more when I run out to continue to communicate with a person I was talking with?
Zoosk coins are used for getting delivery confirmation on chats, so you can see if your message was opened. It is not necessary for communicating with people but some people like the option of knowing when someone has read their messages.
I haven’t dated in 30 years!!! I’m a little nervous but excited to get back out there. Should I hire a professional service or give this a shot first?
Can I edit my Zoosk profile later?
How do I subscribe to Zoosk?
Can a person subscribe for 6 months, but pay monthly?
I’m an 80 year old gentleman who seems to attract woman in their 40s and 50s. I’m very active and in better shape than a lot of men half my age. If I join your site I wouldn’t consider anyone older than 65. Will I be wasting my time?
how many women between the age of 60 and 80 are members and how many of them are in the general area of Phikdelphia, PA
What is Zoosk’s premium messaging?
Livin and laughing and lovin and the Lord Jesus Christ, For ever! Trust, kindness, and respect if you’re interested I would like to visit.
Can I use a gift card ?
The only payment methods accepted by Zoosk are credit cards, debit cards, PayPal, Direct Debit, and SEPA.
I’m a 55 year old female looking for a male between the age of 48 – 57.
Do you have this age range on your site ?
Yes!
What I the age range for Zoosk
It’s for all ages but the majority are between 25-45
What countries this site includes?
Do you share customer’s personal information with the other sites?
Zoosk is available in over 80 countries and translated into 25 languages – are you looking for somewhere specific? And no, they won’t share your personal information unless it’s specified and your consent is provided.
I love every woman once God create you I love you and ur are clean and pure
I need american dating women
So if I get the premium pkg. Will I be able to cancel at anytime
Here are some things to keep in mind when canceling your Zoosk Premium package:
You will still have access to the service until the end of your current billing cycle.
You will not be eligible for a refund if you cancel your subscription within 14 days of signing up.
If you have a monthly subscription, you will not be eligible for a refund.
If you have a yearly subscription, you may be eligible for a prorated refund.
I wanted to see how your site works. So, I filled out my profile and added pics. I haven’t paid or joined yet, so I guess I’m not considered to be a member yet. I have gotten tons of likes, messages, etc. But, when I get a message from a member, I guess, I want to respond with a message & hear back. But, is my message being sent for them to Read? I don’t think it is because I’m not getting a response. Do I have to be a paying member first? I don’t quite understand the carousel &… Read more »
Yes, you need to be a paying member on Zoosk to actually receive messages. Free members can only send and receive messages from other free members. If you want to receive messages from paying members, you will need to upgrade to a paid membership.
i love having fun
Very ENLIGHTENING YO RUNDWN OF YO DATING SIGHT&options a potential client had thank us NOW ,I,am more informative of yo dating sight than I was before all da NTK INFOTHANKS
How easy is it to cancel your subscription?
Incredibly easy! You’ve just got select ‘cancel subscription’ on your account and select a cancellation reason
Is there really any single females in Pennsylvania
You’d have to check out the dating service to see what matches are out there but it’s very likely!
But what are coins….details please
And what are gifts???
Zoosk coins are virtual coins that you can purchase to use towards unlocking special features to stand out to potential matches
I would like yo join but pay by personal check. Can I do this
Hi Paula! Payment options offered by Zoosk include credit or debit card, PayPal or SEPA
Good luck!
It would be helpful to all of us if location could be listed on Carousel. I choose all these people by looking at their picture and age, Only to be let down later when we both find out through messaging that we are hours & miles apart.It would also be helpful if someone is looking for matches in a particular area because they are going to move there.
Users can hide their location if they prefer not to disclose, however as the default it is meant to show up! And if you really meet the love of your life, maybe they will travel the distance!
I’m trying to find out if you’re dating site has filters so I can chat with women from Kona Hawaii are not all over the mainland do you have filters so I won’t have women from the mainland on the site
You can change your location preferences on your Zoosk to get matches as close to you as possible!
Need help deleting my whole profile,picture and all
After deleting your Zoosk profile, it will take 90 days to be deleted permanently.
Looking at sites that offer pro codes. Also looking for sites geared for Older 79 range of women . I see your site is geared more to the 25 to 45 age range.
SilverSingles is perfect for seniors looking for love! Good luck