Zoosk Review

flag Offers fun & free virtual dating experiences
  • #1 choice for compatible singles of all ages

  • Easy browsing and communication features

  • 3 million messages sent daily

  • Unique SmartPick behavioral matchmaking

Pros & Cons

  • Pause profile without deleting
  • Browse anonymously with Go Invisible
  • Option to allow only users you message to see your profile
  • Often pestered to "buy coins"
  • No 24/7 customer support

Plans & Pricing

The following premium plans are available:

6 months

The 6 months package costs $12.49 per month and comes with all the premium features.

3 months

The 3 months package costs $19.95 per month and includes all the premium features.

1 month

You can also get all premium features for a month; it costs $29.95 per month.

6 months
3 months
1 month


Zoosk is the go-to place for quality dates with real people all around the world who are looking to find the person and relationship that’s right for them.


  • "Price"
    9 /10
  • "Features"
    9 /10
  • "Ease of Use"
    10 /10
  • "Help and Support"
    8.5 /10

Ease of Use

Registration process

Register with your basic information: username, password, email, age, gender, and sexual orientation. Alternatively, you can simply sign up with your Facebook account. You’ll then enter your location and upload a photo. Finally, answer a few questions about yourself, your education, your height, etc. All that’s left to do is receive a confirmation email and you’re in.

Profile set-up

Most of your profile is created during registration, with most of the info you’ve filled out being displayed on your profile. All that’s left to do is create a headline and fill out a description of yourself (minimum 100 characters). You’ll also be prompted to answer a couple fun, but optional, questions to be displayed on your profile like “what’s your ideal first date”. After you’re done with all the typing, upload your profile photo and you’re all set.

Notification settings

Easily customize which notifications you receive by going to ‘settings’ and choosing which notifications you’d like to see.


Zoosk’s messaging system is just like any other online message system, allowing you to communicate freely with other members. You can also upgrade to ‘premium messaging’, which allows non-members to contact you and allows you to respond.

Message filters

You can specify the kind of person that is allowed to contact you with message filters like country, age, distance, photos, and more.

Daily matches

Members that match your criteria will show up on your home screen one at a time. Click on their photo to message them right away or use the ‘smile’ and ‘heart’ emoji to interact. Not interested? Click ‘next’ to see another match.

Member search

You can browse the member database using simple filters like age and location to pick and choose profiles that catch your eye. Click ‘advanced search’ to narrow your matches down with ethnicity, religion, and more specific qualities.

Special Features

When it comes to special features, Zoosk makes your journey towards finding a suitable romantic partner a lot easier.


  • Instant Messages
  • Email
  • Mobile App
  • Video Chat
  • Voice Message
  • Match service

Carousel feature

This feature allows you to browse various profiles with a high match potential, according to Zoosk’s Behavioral Matchmaking™. The best thing about Carousel is that it learns your moves and understands your preferences and suggests better matches each time.

Zoosk’s SmartPick™

Those who are looking for a more serious relationship will certainly appreciate Zoosk’s SmartPick™. Dedicated to providing a professional service and helping you find love online, Zoosk pays attention to your actions. Taking everything you do while on the site into consideration, SmartPick™ sends you suggestions of potential matches every day. If you and your match both click the ‘like’ button, you will be formally introduced.

Mobile App

Zoosk also offers a mobile app that brings their online dating services right to your fingertips, making it easier for you to get in touch with people and find love even when you are on the go.

Photo Verification

Zoosk’s patent-pending Photo Verification allows members to verify that their photos really look like them. After you choose to verify your photo, you’ll be prompted by Zoosk’s system to record and submit a “video selfie”, basically a video that captures your face from several different angles. Moderators for the site will then compare the video with your photo, and if you’re approved, you’ll get a badge added to your profile. Don’t worry about that “video selfie”, it’ll stay private so no one else will see it. This exciting feature brings newfound levels of transparency to the online dating experience, which helps increase trust between online daters and first date satisfaction.

Site Safety

Hide & seek

With an upgraded membership, the ‘hide & seek’ function allows you to hide your profile so that only people who you message can see you. ‘Sneak’ your profile so that you can browse without a trace. Finally, ‘seek’ keeps your profile the same as regular members where other people see that you’ve viewed their profile.

Go invisible

With Zoosk coins, you can purchase this feature which allows you to browse member profiles without a trace for 30 minutes.

Report a profile

Harassment, underage, scammers, or suspected catfish? You can report these profiles to Zoosk and they will manually investigate the user’s profile.

Pause your profile

If you need to take a break, you can pause your profile without deleting your message history or information. Resume when you’re ready.

Report & block

See an inappropriate image or suspect a fake profile? Look for the 3 little dots in the bottom right-hand corner of someone’s profile and you can report & block them at the same time.

Dating safety

Check out Zoosk’s blog where they have a section dedicated to dating safety, tips, and advice.

Customer support

Zoosk makes no promises on how long they take to respond to emails, but the helpline should put you in contact with a customer service representative ASAP.

They seem to rely heavily on their FAQ page and less on their human-to-human customer service. You can reach their customer support service via phone during regular business hours. The saving grace, however, is that Zoosk is very straightforward when it comes to usage, which decreases the volume of issues that users might face.

  • Phone Support
    Zoosk has a phone number for customer service.
  • Email
    Customer service staff can be reached via email.
  • FAQ
    The FAQ section is possibly one of the most helpful and clear FAQ sections compared to other online dating sites.
  • Blog
    The blog features plenty of success stories of happily matched couples!

Final Word

Zoosk has been helping singles to find their person, and enjoy the experience, for 13 years. Available worldwide and 25 languages, Zoosk makes dating more fun, safer and easier for everyone, every day.

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Alexa Weeks

Alexa is a writer, traveler, and self-proclaimed online dating expert from Seattle. From making mistakes, to falling in love, she’s experienced it all. Alexa is here to give you all the tips, insight, and advice you'll ever need in the world of dating and romance.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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Questions & Answers

Nola Brown

I am a 55 year old female, never married, but had been in a long term relationship that was not in my favor so I had to let it go. I would love to get married one day – to share the rest of my life with a God fearing, fun loving responsible Christian man. English is my only language, never smoked, do not drink alcohol. I’m looking to meet that special man with the same common values.

Darl Salisbury

If I decide to get a 3 month description, will you automatically take it down after the 3 month period with no other charges to my CC. How easy is it to cancel my prescription? Am I going to have to buy coins for a set amount then having to buy more when I run out to continue to communicate with a person I was talking with?

Many dating websites state in the Terms and Conditions of their memberships that the membership will automatically renew unless you cancel. With Zoosk, you should go to your Account Settings, select Subscription, and turn off the automatic renewal so that you won't have this occur.

Zoosk coins are used for getting delivery confirmation on chats, so you can see if your message was opened. It is not necessary for communicating with people but some people like the option of knowing when someone has read their messages.

I haven’t dated in 30 years!!! I’m a little nervous but excited to get back out there. Should I hire a professional service or give this a shot first?

Congratulations! Why not give Zoosk a try first? There are millions of members looking for love on Zoosk's dating site.

Can I edit my Zoosk profile later?

Yes, you can add to or edit your Zoosk interests and profile at any time.

How do I subscribe to Zoosk?

First, make a Zoosk account. If you already have an account, log in and select “Subscribe.”
Penny Rahn

Can a person subscribe for 6 months, but pay monthly?

To get the reduced rate for a 6-month subscription, it requires a one-time payment.
Brad Kinne

I’m an 80 year old gentleman who seems to attract woman in their 40s and 50s. I’m very active and in better shape than a lot of men half my age. If I join your site I wouldn’t consider anyone older than 65. Will I be wasting my time?

Unless you specifically choose a dating site aimed at 50+ (such as Silver Singles), there is a range of ages on the dating sites we've reviewed, including Zoosk, starting at 18+.
Frederick A Crucili

how many women between the age of 60 and 80 are members and how many of them are in the general area of Phikdelphia, PA

You should create a free profile to search for members within your criteria. Then you can pay for a subscription when you're ready to message other members.

What is Zoosk’s premium messaging?

Zoosk’s premium messaging comes with a premium subscription, and allows for anyone you send a message to reply to you, regardless of whether or not they have their own subscription.
Mark Emmett King

Livin and laughing and lovin and the Lord Jesus Christ, For ever! Trust, kindness, and respect if you’re interested I would like to visit.

Margaret Foster

Can I use a gift card ?

Top5 Team

The only payment methods accepted by Zoosk are credit cards, debit cards, PayPal, Direct Debit, and SEPA.

Tracy Wiseman

I’m a 55 year old female looking for a male between the age of 48 – 57.
Do you have this age range on your site ?

Top5 Team



What I the age range for Zoosk

Top5 Team

It’s for all ages but the majority are between 25-45


What countries this site includes?
Do you share customer’s personal information with the other sites?

Top5 Team

Zoosk is available in over 80 countries and translated into 25 languages – are you looking for somewhere specific? And no, they won’t share your personal information unless it’s specified and your consent is provided.


I love every woman once God create you I love you and ur are clean and pure


I need american dating women


So if I get the premium pkg. Will I be able to cancel at anytime

Top5 Team

Here are some things to keep in mind when canceling your Zoosk Premium package:

You will still have access to the service until the end of your current billing cycle.
You will not be eligible for a refund if you cancel your subscription within 14 days of signing up.
If you have a monthly subscription, you will not be eligible for a refund.
If you have a yearly subscription, you may be eligible for a prorated refund.

Sharon Cassidy

I wanted to see how your site works. So, I filled out my profile and added pics. I haven’t paid or joined yet, so I guess I’m not considered to be a member yet. I have gotten tons of likes, messages, etc. But, when I get a message from a member, I guess, I want to respond with a message & hear back. But, is my message being sent for them to Read? I don’t think it is because I’m not getting a response. Do I have to be a paying member first? I don’t quite understand the carousel &… Read more »

Top5 Team

Yes, you need to be a paying member on Zoosk to actually receive messages. Free members can only send and receive messages from other free members. If you want to receive messages from paying members, you will need to upgrade to a paid membership.


i love having fun


Very ENLIGHTENING YO RUNDWN OF YO DATING SIGHT&options a potential client had thank us NOW ,I,am more informative of yo dating sight than I was before all da NTK INFOTHANKS


How easy is it to cancel your subscription?

Top5 Team

Incredibly easy! You’ve just got select ‘cancel subscription’ on your account and select a cancellation reason

Bobby Martell

Is there really any single females in Pennsylvania

Top5 Team

You’d have to check out the dating service to see what matches are out there but it’s very likely!


But what are coins….details please
And what are gifts???

Top5 Team

Zoosk coins are virtual coins that you can purchase to use towards unlocking special features to stand out to potential matches


I would like yo join but pay by personal check. Can I do this

Top5 Team

Hi Paula! Payment options offered by Zoosk include credit or debit card, PayPal or SEPA
Good luck!

Janice Kleiss

It would be helpful to all of us if location could be listed on Carousel. I choose all these people by looking at their picture and age, Only to be let down later when we both find out through messaging that we are hours & miles apart.It would also be helpful if someone is looking for matches in a particular area because they are going to move there.

Top5 Team

Users can hide their location if they prefer not to disclose, however as the default it is meant to show up! And if you really meet the love of your life, maybe they will travel the distance!

Bill ackerman

I’m trying to find out if you’re dating site has filters so I can chat with women from Kona Hawaii are not all over the mainland do you have filters so I won’t have women from the mainland on the site

Top5 Team

You can change your location preferences on your Zoosk to get matches as close to you as possible!


Need help deleting my whole profile,picture and all

Top5 Team

After deleting your Zoosk profile, it will take 90 days to be deleted permanently.

Robert A Johnting

Looking at sites that offer pro codes. Also looking for sites geared for Older 79 range of women . I see your site is geared more to the 25 to 45 age range.

Top5 Team

SilverSingles is perfect for seniors looking for love! Good luck

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